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Your first visit to Tines

First time using Tines? We've got you covered. Here's a quick guide to cover the Tines basics.

Written by Danielle Swanser

In this article, we'll guide you through your very first visit to Tines. Once you've read it, why not join an upcoming Tines 101 webinar, or jump on a 1:1 call with a Tines product expert.

Actions

First, on the left, you have the story toolbar. This is where you will find the building blocks of all automation in Tines. Using any combination of these action types, you can arrange the tasks or steps for any process you automate. The action types are: webhook, HTTP request, receive email, send email, AI, condition, event transform, and send to story. Also found in the story toolbar are notes, sections and pages.

And, if you aren’t sure where to start, you can drag on one of these pre-configured actions from the HTTP request.

For example: if you wanted to automatically post a Slack message to your team every time a user makes a request, select Slack from products list, search for Send a message and drag the pre-formatted action onto your storyboard. Connect it to the preceding action, configure it, and that's it.

Tip: You can switch between light and dark modes by clicking on your name in the top right of the screen, and selecting your preferred option.

Storyboard

The area in the center is your storyboard. This is where you’ll build your story by dragging on actions and connecting them to other actions.

Simply put, stories are a series of connected actions.

And a story runs when an event passes data between actions. An event is the output of an executed action.

If you're looking for inspiration, consider building one of these stories:

  • request a list of users in a system

  • check to see if a URL is malicious

  • send some kind of notification (like email) when something specific happens

Properties panel

Lastly, this right-hand side panel is called the properties panel. As you drag an action onto the storyboard, it changes to reflect what configuration options we have available for that action. For every action, we can give it a name and description and then set the rules by which it makes decisions.

Story library

If you are looking for some inspiration to get your first story going, check out the Tines story library right here.

You’ll see how other stories have been built. And, you can easily import them into your tenant to get going... like this:

How to switch between tenants

If you have multiple tenants, you can switch between them using the tenant switcher in your menu in the top left.

Talk to a product expert

What to expect:

  • Zero-pressure, technical demo of the Tines platform

  • Walkthrough of a relevant use case

  • Overview of products and plans

  • Insight into API and integration capabilities

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