For a full overview of our pricing and packaging, please visit this article.
Story Units
A connected set of one or more elements (actions or tools) that run autonomously. Running autonomously means the story unit kicks off on a schedule, via another system or story, via a case, or from a page submission.
What doesn’t count toward a story unit?
Any workflow or set of elements that requires you to run them manually from within Tines. This includes deactivated elements.
Where can I monitor my story units?
You can see your story units directly on the storyboard. When you start a new story unit, you can see the count in the build pane.
Users
Users in tines are any unique email address that logs in to your Tines tenant, regardless of access level.
What doesn’t count toward your user limit?
Anyone interacting with Tines from outside the tenant, i.e. from a prompt or page.
Teams
Learn about Teams here.
Daily Event Limits
What are daily event limits?
This is the daily limit for how many story runs can happen within a day. The number resets every day. Learn more here in our docs.
What happens when I reach them?
We’ll notify you when you’re 80% of your daily event limit via email. If you reach 100%, we’ll email you and stop the story that reached that limit.
When a story reaches it’s daily event limit, it will wait to run any other events until the next day. If it’s a runaway story, you can always contact our support team for assistance.