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Stories
A connected set of one or more elements (actions or tools) that run autonomously. Running autonomously means the story kicks off on a schedule, via another system or story, via a case, or from a page submission.
If you have more than one story on a storyboard, each story is counted independently towards your limit.
What doesn’t count towards a story?
Any workflow or set of elements that requires you to run them manually from within Tines. This includes deactivated elements.
Where can I monitor my story usage?
You can see how many stories are on your storyboard in the build pane. It also exists on your tenant-level reporting.
Users
Users in tines are any unique email address that logs in to your Tines tenant, regardless of access level.
What doesn’t count toward your user limit?
Anyone interacting with Tines from outside the tenant, i.e. from a prompt or page.
Teams
Learn about Teams here.
Daily Event Limits
What are daily event limits?
This is the daily limit for how many story runs can happen within a day. The number resets every day. Learn more here in our docs.
What happens when I reach them?
We’ll notify you when you’re 80% of your daily event limit via email. If you reach 100%, we’ll email you and stop the story that reached that limit.
When a story reaches it’s daily event limit, it will wait to run any other events until the next day. If it’s a runaway story, you can always contact our support team for assistance.