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Introduction to Tines University

Learn more about Tines University.

Written by Danielle Swanser

Tines University is a free, self-paced learning platform available to anyone. It offers structured learning paths that help you and your team learn how to use Tines, from foundational concepts through to advanced and specialist topics.

What you'll find in Tines University

University is organized into learning paths, each made up of several modules. Every path is built around a specific skill level or topic area, so you can start at the level that's right for you.

Each learning path includes:

  • An estimated time commitment

  • Modular content you can work through in one sitting or spread across multiple sessions

When you complete a learning path and pass the exam, you earn a badge.

Available learning paths

Starting paths

Tines Foundations

Your starting point for understanding Tines. This path covers what intelligent workflows are, how data moves between systems, and how to navigate the Tines platform. Topics include the Tines UI, stories, actions, JSON, APIs, and events.

Builder: Core

Learn the building blocks for creating well-structured workflows. This path covers story design, resources, credentials, and an introduction to functions. Best suited for learners who are ready to start building.

Continuing builder paths

Builder: Intermediate

Build on core concepts with interactive elements and more complex data handling. Topics include pages, explode and implode, intermediate functions, and pagination.

Builder: Expert

Focus on enterprise-scale workflow design, including modular and reusable solutions. Topics include Send to Story, change control, loops and tags, and advanced functions.

Specialty paths

Platform Administrator

Learn how to manage users, configure security settings, and govern your Tines tenant. Topics include authentication, compliance, reporting, and tenant health.

Builder: AI

Explore how to integrate AI capabilities into your workflows. Topics include auto generate, automatic mode, the AI agent action, MCP server, and Story copilot.

Specialist: Cases

Learn how to design, build, and manage cases in Tines for tracking and closing work. Topics include case design, navigation, management, and how cases relate to records and dashboards.

Specialist: Records

Learn how to capture structured data from your workflows for reporting, analysis, and automation. Topics include record design, navigation, management, and how records relate to cases and dashboards.

Specialist: Workbench

Learn how to use Workbench, Tines' AI-powered chat interface, to take action and access data across your stack from a single conversational view. Topics include Workbench tools, conversations, management, and the integration with Slack.

Getting started

Tines University is free and available to anyone. You can access it anytime at Tines University.

If you're not sure where to start, Tines Foundations is the recommended starting point if you're new to Tines. From there, you can move into Builder: Core and continue based on your role and what you need to learn.

Have questions about University? Reach out to us at university@tines.io.


When you're ready, you can also sign up for a Tines Certification. Just visit our registration page where you can select either the Core or Advanced certification.

Accessing your certification

To access your Tines Certification dashboard, log in here: Tines Certification Login

Once you have built and tested each exam story, you can submit it within the certification itself, under the relevant Lab submission module.

The Tines Training Team generally delivers grading responses within 72 hours.

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