Workbench is a Tines-powered AI chat interface that allows you to take action and interact with your proprietary data in real-time. This is an add-on product within the Tines platform, and like all AI in Tines, it is private and secure by design.

This is the one place in Tines that is user-scoped. Meaning, outside of audit logs, it is private to you. From Workbench, you can only interact with stories or action templates that you have permissions to interact with through your team or tenant-level settings.

Workbench is available to all Tines cloud tenants, both paid and community editions. To learn more about its availability, check out this article.

Workbench removes the need to switch context between applications. It offers builders a singular view to run and monitor in the context of real-time scenarios or events.

You can perform tasks like:

By getting connected and responding faster, Workbench helps teams increase operational efficiency, improve the interoperability of your tech stack, mitigate risk faster, and strengthen compliance.

Note: To access Workbench, you need to enable AI-powered features from your admin settings. Learn how here.

To start using Workbench, here are some best practices.

2. Then start a conversation

It’s that simple. It’s ready to use out of the box without stories enabled, but they make the experience even more powerful. Try it out!

Here are some resources to get started with Workbench: