Tines

Workbench is a Tines-powered AI chat interface that allows you to take action and interact with your proprietary data in real-time. This is an add-on product within the Tines platform, and like all AI in Tines, it is <a href="https://explained.tines.com/en/articles/9369078-security-privacy-for-ai-in-tines">private and secure by design</a>.

This is the one place in Tines that is user-scoped. Meaning, outside of audit logs, it is private to you. From Workbench, you can only interact with stories or action templates that you have permissions to interact with through your team or tenant-level settings.

Workbench is available to all Tines cloud tenants, both paid and community editions. To learn more about its availability, <a href="https://explained.tines.com/en/articles/9855931-how-to-access-workbench">check out this article</a>.

Workbench removes the need to switch context between applications. It offers builders a singular view to run and monitor in the context of real-time scenarios or events.

- Send a message in Slack
- Look up an employee in BambooHR
- Create a ticket in Jira
- Get detections in CrowdStrike Falcon
- Lock down a device in Jamf

By getting connected and responding faster, Workbench helps teams increase operational efficiency, improve the interoperability of your tech stack, mitigate risk faster, and strengthen compliance.

<b>Note: </b>To access Workbench, you need to enable AI-powered features from your admin settings. <a href="https://explained.tines.com/en/articles/9396326-how-do-i-turn-on-or-off-the-ai-powered-features">Learn how here</a>.

To start using Workbench, here are some best practices. 

Ensure you have enabled a few stories for Workbench

1. Ensure you have enabled a few stories for Workbench

It’s that simple. It’s ready to use out of the box without stories enabled, but they make the experience even more powerful. Try it out!

Here are some resources to get started with Workbench:

<a href="http://tines.com/docs/workbench/" rel="nofollow noopener noreferrer" target="_blank">Docs</a> - Read up on the technical ins and outs of Workbench

<a href="https://www.tines.com/library/" rel="nofollow noopener noreferrer" target="_blank">Library</a> - Access stories created specifically for Workbench by the Tines Labs team

<a href="https://www.tines.com/university/" rel="nofollow noopener noreferrer" target="_blank">University</a> - Users can access this content whether or not they’ve completed their Tines certifications

<a href="https://explained.tines.com/en/articles/9859395-tines-workbench-demo-recording">Workbench demo</a> - Watch a full walkthrough of Workbench

<a href="https://explained.tines.com/en/articles/9855931-how-to-access-workbench">How to access Workbench</a> - Understand the various tiers of using Workbench

<a href="https://explained.tines.com/en/articles/9855941-frequently-asked-questions-workbench">Workbench FAQ</a> - All your burning questions about Workbench answered

<a href="https://explained.tines.com/en/articles/9855926-using-stories-with-workbench">Using stories with Workbench</a> - How to make the most of your stories and Workbench

- <a href="http://tines.com/docs/workbench/" rel="nofollow noopener noreferrer" target="_blank">Docs</a> - Read up on the technical ins and outs of Workbench
- <a href="https://www.tines.com/library/" rel="nofollow noopener noreferrer" target="_blank">Library</a> - Access stories created specifically for Workbench by the Tines Labs team
- <a href="https://www.tines.com/university/" rel="nofollow noopener noreferrer" target="_blank">University</a> - Users can access this content whether or not they’ve completed their Tines certifications
- <a href="https://explained.tines.com/en/articles/9859395-tines-workbench-demo-recording">Workbench demo</a> - Watch a full walkthrough of Workbench
- <a href="https://explained.tines.com/en/articles/9855931-how-to-access-workbench">How to access Workbench</a> - Understand the various tiers of using Workbench
- <a href="https://explained.tines.com/en/articles/9855941-frequently-asked-questions-workbench">Workbench FAQ</a> - All your burning questions about Workbench answered
- <a href="https://explained.tines.com/en/articles/9855926-using-stories-with-workbench">Using stories with Workbench</a> - How to make the most of your stories and Workbench

A natural language chat interface to interact with data and take action on your workflows, privately and securely.

Introduction to Workbench

University

Story Library

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Introduction to Workbench

Workbench Demo

What is Workbench?

Why should you use Workbench?

Get started with Workbench

Resources