Overview
Story copilot is an AI-powered chat interface to build, understand, and optimize flows on the storyboard. You can use Story copilot to start from scratch or to work with an existing story. Story copilot makes Tines accessible to the whole team, regardless of skillset.
Open the interface by clicking on the Story copilot button on the storyboard.
Modes
In order to ensure Story copilot only does what you want, it has two modes:
Ask - Ask anything about the story on screen
Build - Build, edit or debug your workflow
Ask Mode
Ask mode won’t build anything for you, but it can help you understand your stories or brainstorm ideas before going into build mode. It can break down what is in your story for you such as the integration points and the key components.
Once you understand your story, you can switch over to build mode if there are changes you want to make to the story.
Sample use cases:
“My story isn’t running the way I want it to. Can you help me figure out what’s wrong?”
“I didn’t build this story, can you explain it to me?”
Build Mode
In Build mode, you can:
Create a story from scratch.
Make changes to an existing story.
Figure out why your story isn’t working.
Review changes
As part of Build mode, you will be able to review the changes made to your workflow by Story copilot and confirm whether you want to keep the changes or not.
Sample use cases:
“Can you reformat my email actions so they look professional?”
“We changed from X tool to Y tool. Help me update the credentials.”
“I’m a new builder and need help getting started. I want to build a flow that XYZs…”
Access
Story copilot can be used with the Tines default model or BYOM, and is available on all tenants, cloud or self-hosted.
Note: To use Story copilot, you will need to enable AI features in the AI settings. Follow the steps to enabling AI features in Tines here.
Once enabled, Story copilot will be available to all users in your tenant.
Role access
Story copilot is aligned with your role. You cannot do something with Story copilot that you cannot do yourself.
Viewer roles have access to Ask mode.
Admin and Editor roles have access to Ask and Build mode.
Chat history
While Story copilot is available to all users in your tenant, conversations are scoped to the individual Tines user.
To access your chat history, click the hamburger menu.
Limits & reporting
Story copilot will not consume AI credits. If you are using a custom provider, it will consume tokens from that provider at your own cost.
This means you are free to chat as much as you want.
Note: Until April 16, 2026, customers can access this feature in an uncapped capacity. This is to allow us to better understand usage patterns and the costs of supporting the feature. We will communicate any capacity requirements as we see usage patterns in advance of April 16, 2026 to all tenants.
Viewing tokens used in Story copilot
You can view the tokens used in each individual chat by clicking on the information button within Story copilot. This button only appears after you have interacted with Story copilot.
Viewing tokens used across your tenant
You can view aggregated team level usage in the AI usage section of the reporting page.
Here, you can view usage by both tokens and credits.