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Updates to the assigned IP address for Tines cloud tenants coming on August 16th.
Updates to the assigned IP address for Tines cloud tenants coming on August 16th.

Changes to the assigned IP addresses in Tines

Fergal Collins avatar
Written by Fergal Collins
Updated over a week ago

We are changing the assigned IP addresses for your Tines cloud tenant.

What are we changing?

We are adding a second IP address to your Tines tenant. There will be no interruption to service while making this change.

Why are we doing this?

This is to increase the performance and redundancy of your Tines cloud tenant.

When are we making this change?

This will be implemented on August 16th, 2023. If there are any updates, this article will be updated, and a message will be sent to all users.

How do I know what my IP addresses are?

To see the egress IP addresses for your tenant, visit https://<tenant-domain>/info

What do I, the Tines user and administrator, need to do to avoid disruption?

If you have the existing IP address of your Tines tenant to an allowlist, you will need to add the new IP address to it, also.

If you require assistance, please contact support@tines.com or from within Tines, as shown below.

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