How are credentials stored in Tines?
Credentials that are configured within Tines to authenticate with other systems are stored in two ways:
For cloud Tines tenants, the AWS RDS database.
For self-hosted Tines tenants, in the Postgres database.
If a resource or credential is renamed, does it update the change to all stories?
Yes, any story using a resource or a credential that is renamed that change will be updated in those stories.
Is there a limit on the number of credentials on a tenant?
No, there is currently no limit on the number of credentials that can be stored in Tines.
Can I have more than one credential in a story?
Yes, you can have more than one credential in a Tines story.
Tines can interact with several systems in one story, for example, taking information from Slack or MS Teams and updating a Jira or ServiceNow ticket.
Note: Some systems may only allow one credential or token when interacting with them, e.g. Slack
Why is my credential not showing on the storyboard?
A credential will only appear on the properties panel when used in an action.
Can I have multiple Slack credentials within Tines for the same Slack workspace?
No. If there is more than one active Slack credential for the same workspace, Slack will revoke one token when the other token refreshes. This applies to the entire Slack tenant.
For more detailed information on credentials, read our docs here.