Configure emails
Start by dragging a send email action onto the storyboard.
Select the send email action to configure.
Configure the email in the properties panel on the right.
You can configure the reply to address, sender name, subject, and the body of the email.
There is an HTML editor available in Tines to format the email body.
Email attachment size limit
There is currently no limit to the size of email attachments in Tines.
Sender detail tips
Trusted senders list
To ensure that you receive all emails from Tines, add the following addresses to your trusted sender's list:
Any custom email senders configured on the tenant
If you continue to encounter issues, please contact support as we may need to remove your email address from an Amazon blocklist.
Mail exchange (MX) record
The MX record value is necessary for the custom sender email address feature.
Using the custom sender email address feature, you will need to create a subdomain (i.e. security.tines.com) in order to get (i.e. tines.com) to work as a sender domain. The subdomain is used to verify that you own your domain, and does not actually have a mail server.
Tines' custom sender email address feature is powered by Amazon SES and MAIL FROM, and the need for the MX record is a requirement from AWS: Using a custom MAIL FROM domain.
To learn more about the send email action, see here.