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Where can I request to have a user added as a tenant owner?
Where can I request to have a user added as a tenant owner?

Understand the process of requesting to have a user added as a tenant owner to your tenant.

Angela Ruhstorfer avatar
Written by Angela Ruhstorfer
Updated over a week ago

Tines can promote existing users to tenant owners for your tenant. Contact Tines Support and provide the following information:

  • The full tenant URL. (i.e. https://your-tenant-domain.tines.com)

  • The user's email tied to the account within the tenant.

  • Someone within the tenant (it cannot be the requester) will need to provide us with a secondary approval for this change. They can send an email to support@tines.com that states “I approve (user's email here) to be added as a tenant owner."

Once we have obtained this information, our team can begin processing your request. Requests can typically take up to 48 business hours to complete.

Tines Tip: For more information around tenant owners and other roles, read more here: User administration

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