Overview
Workbench for Storyboard (formerly Story copilot) is an AI-powered chat interface to build, understand, and optimize flows on the storyboard. You can use Workbench for Storyboard to start from scratch or to work with an existing story. Workbench for Storyboard makes Tines accessible to the whole team, regardless of skillset.
Open the interface by clicking on the Workbench for Storyboard button on the storyboard.
Modes
In order to ensure Workbench for Storyboard only does what you want, it has two modes:
Ask - Ask anything about the story on screen
Build - Build, edit or debug your workflow
Ask Mode
Ask mode won’t build anything for you, but it can help you understand your stories or brainstorm ideas before going into build mode. It can break down what is in your story for you such as the integration points and the key components.
Once you understand your story, you can switch over to build mode if there are changes you want to make to the story.
Sample use cases:
“My story isn’t running the way I want it to. Can you help me figure out what’s wrong?”
“I didn’t build this story, can you explain it to me?”
Build Mode
In Build mode, you can:
Create a story from scratch.
Make changes to an existing story.
Figure out why your story isn’t working.
Review changes
As part of Build mode, you will be able to review the changes made to your workflow by Workbench for Storyboard and confirm whether you want to keep the changes or not.
Sample use cases:
“Can you reformat my email actions so they look professional?”
“We changed from X tool to Y tool. Help me update the credentials.”
“I’m a new builder and need help getting started. I want to build a flow that XYZs…”
File attachments
You can send images and document attachments directly to Workbench for Storyboard to provide additional context for your requests.
This is useful when you want to:
Share a screenshot of an error or workflow diagram to help Workbench for Storyboard understand your issue
Attach a document (e.g., a specification, runbook, or policy file) to guide how Workbench for Storyboard builds or modifies your story
To attach a file, click the attachment icon in the Workbench for Storyboard chat input before sending your message.
For more information on the files you can attach, check our docs out here.
Access
Workbench for Storyboard can be used with the Tines default model or BYOM, and is available on all tenants, cloud or self-hosted.
Note: To use Workbench for Storyboard, you will need to enable AI features in the AI settings. Follow the steps to enabling AI features in Tines here.
Once enabled, Workbench for Storyboard will be available to all users in your tenant.
Role access
Workbench for Storyboard is aligned with your role. You cannot do something with Workbench for Storyboard that you cannot do yourself.
Viewer roles have access to Ask mode.
Admin and Editor roles have access to Ask and Build mode.
Chat history
While Workbench for Storyboard is available to all users in your tenant, conversations are scoped to the individual Tines user.
To access your chat history, click the hamburger menu.
Limits & reporting
Workbench for Storyboard uses AI run-time credits from your tenant's monthly allocation. Credits are deducted per interaction when using the Tines default model. If you are using a custom provider, it will consume tokens from that provider at your own cost."
Viewing tokens used in Workbench for Storyboard
You can view the tokens used in each individual chat by clicking on the information button within Workbench for Storyboard. This button only appears after you have interacted with Workbench for Storyboard.
Viewing tokens used across your tenant
You can view aggregated team level usage in the AI usage section of the reporting page.
Here, you can view usage by both tokens and credits.
Choosing an AI model
Workbench for Storyboard will use the "Smart Model" configured for your tenant.
For the best results, we recommend using the Tines default smart model.
If you're using another AI provider, we recommend using one of the latest models from OpenAI or Anthropic.




