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Managing your subscription

How to manage your Tines subscription.

Danielle Swanser avatar
Written by Danielle Swanser
Updated this week

You can manage your Tines plan on your billing page at [tenant-name].tines.com/settings/billing. This centralized hub gives you control over your subscription, usage limits, and billing details.

Your plan

Your billing page displays your current plan tier and associated usage limits. Tines offers different plans to suit various needs:

  • Community Edition: Forever free with basic limits

  • Starter Edition: Paid plan with increased capacity

  • Business & Enterprise: Plans with expanded limits and features

If you're on Community Edition or Starter, you can upgrade and downgrade directly from the billing page. Upgrading gives you access to:

To upgrade to a business or enterprise plan, book a call with our Sales team to learn more.

You can cancel and reactivate at anytime from the billing page.

AI run-time credits

The number of AI run-time credits you have used and have remaining can be reviewed on your billing page.

If you exhaust your monthly AI run-time credits before renewal, all plans except for Community edition can purchase additional credits to avoid workflow interruptions from the billing page (<tenant_name>.tines.com/settings/billing).

Top-up credits are only used after your monthly allocation is exhausted and will roll into the next month.

When you top up, you'll see the dollar amount of credits used, and available. One credit equals $0.01. Hover over the dollar amount to see the credit equivalent.

Learn more here.

Billing history

The billing page includes a complete record of your invoices and payment history. You can:

  • View past invoices

  • Download receipts for accounting

  • Track payment methods and renewal dates

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