All Collections
FAQs
Architecture and Infrastructure
Why can't I select my tenant when importing a story from the story library?
Why can't I select my tenant when importing a story from the story library?
Fergal Collins avatar
Written by Fergal Collins
Updated over a week ago

If you are using a self-hosted tenant or single sign-on for a cloud tenant, you may encounter a situation where you cannot select your tenant when importing a story from the story library.

To resolve this, either

  1. Select switch tenant from the menu as below.

Select "Add a self-hosted tenant" from the options available and enter your tenant ID. This will work for both self-hosted and cloud tenants if needed.

Did this answer your question?