Tines

Angie Ruhstorfer

Yanni Hajioannou

Fergal Collins

Resolve issues quickly with these targeted troubleshooting articles

Answer common questions

Understand the "Could not create event – Story run has reached the maximum number of events in a single branch." error.

"Could not create event – Story run has reached the maximum number of events in a single branch." Error

Understand the "The script payload is too large to be processed" error.

Script error: "The script payload is too large to be processed"

Tines API 504 status error: "Net::ReadTimeout with #<TCPSocket:(closed)>"

Troubleshoot common API 4xx status codes in Tines.

HTTP Request Action 4xx Status Codes

Understand the "Error evaluating formula: To use this credential with Run Script Actions, add the special "run-script" keyword..." error.

"Error evaluating formula: To use this credential with Run Script Actions, add the special "run-script" keyword..." Error

Understand the "Could not find a matching action to return event..." error.

"Could not find a matching action to return event..." Error

Understand the "This HTTP Request Action's URL did not match any of this credential's supported domains/URLs." error.

"This HTTP Request Action's URL did not match any of this credential's supported domains/URLs." Error

Understand the "No flows available" error.

"No flows available" Error

Understand the "This page is not ready yet" error.

"This page is not ready yet." Error

Understand common error messages and learn how to address them

Errors

Generate a HAR file for troubleshooting

Why have I not received my sign-in email from Tines?

Text Mode vs Formula Mode: Handling Complex Data in Tines

Changes to the assigned IP addresses in Tines

Updates to the assigned IP address for Tines cloud tenants coming on August 16th.

How to update your workflows that use a Microsoft Office 365 connector for Teams

Important change in connecting with Microsoft Teams

How can I troubleshoot my credential metadata in Tines?

Learn how to diagnose UI latency issues before contacting Tines support

Troubleshooting guide - UI latency diagnostics

Daniel Stoeski

Step-by-step guides to diagnose and fix workflow issues

Troubleshooting

University

Story Library

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.