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How to access Workbench
How to access Workbench
Hannah Roy avatar
Written by Hannah Roy
Updated over a month ago

Workbench is a Tines-powered AI chat interface that empowers builders like you to take action and interact with your proprietary data in real-time. Use this breakdown to understand which version of Workbench is right for your team. To learn more about Workbench, check out this article.

Note: Today, AI in Tines is for cloud tenants only. We're researching ways to make it available for self-hosted, and you can talk to the Tines team to learn more.

Workbench availability is tied to your AI-powered features. If you’ve opted into these features, there are two ways for you to access Workbench

  • Free: 20 daily messages; available to tenant admins only

  • Paid: up to 100 Workbench users, unlimited messaging, and fully featured version

    • Paid includes a full-access trial opportunity as described below

Workbench for all

All tenant admins can see Workbench on their tenant, even community edition tenants. They can freely interact with Workbench for up to 20 daily messages tenant-wide.

Chat history

Chat history is stored for different periods between the community and paid editions. See details below:

Community edition

1 day

Paid editions

7 days

Workbench add-on

To get the most value out of Workbench, you can purchase the full version of Workbench. This add-on includes:

  • Access for all users in the tenant

  • Chat history retained for up to 2 years

  • Unlimited tenant-wide messages per day

Workbench full access trial

We offer a 21-day full-access trial to paid edition tenants. This is a great way to try it out in a full-access trial opportunity.

How to get started

Any tenant admin can opt into the Workbench trial directly within their tenant or via this form. Once you complete it, your Tines account team will reach out to kick things off.

Throughout the trial period, your dedicated Tines team will be available to support any questions directly or through the in-app messenger.

Once the trial ends, all non-admin users will lose access to chat with Workbench unless you’ve purchased the add-on.

Making the case for Workbench

Not a tenant admin, but think Workbench is right for you? Reach out to your tenant admin to request the trial for your organization. If you need some quick points to make the case, consider these:

  • Increase operational efficiency

  • Improve the interoperability of your tech stack

  • Mitigate risk faster

  • Maintain compliance better

We recommend sharing links to our AI in Tines security and privacy article alongside those bullets to pre-empt related questions.

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